Stone Bridge Homes NW

Opinions

• Kirk Taylor

  Dec, 10 2017
  ★ ★ ★ ☆ ☆
  We started the process by selecting a floor plan and adding the options that we wanted to make the house our home. Communication wasn't the best from the start.We found out that they had actually started construction by driving through the neighborhood one day. The "Hand off team" did a pretty good job on the delivery. during the 90 day walk, we mentioned that there were slurry stains on the exposed aggregate driveway. We were told that they would take care of it at the 1 year warranty walk. The answer at the 1 year was that since it was an appearance issue and not a structural issue, it wasn't covered. I have been in commercial construction for well over 30 years and our company mission statement is "Delight the client", since we do a lot of repeat business. I guess their mission statement would be ,"One and done".

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